KOMSAI

komsai.com LinkedIn

Komsai automates customer service with agents that handle enquiries for SMEs, airlines and online retailers. Its recommender takes what a customer says in plain language and walks them to the right product, plan or next step.

Industry

Adtech & Media

Company size

1-10

In Barcelona

1-10

Founded

2025

AI highlights Public evidence, checked Sep 2026

Product Deploy AI agents across chat, email and voice, powered by a shared knowledge base and adapted to each channel's tone, workflows and escalation rules.. Names the technique "ai agents", on its own site Sep 2026 ↗ Product Understand which questions your support team answers repeatedly, then update docs and AI agents to handle them automatically.. Names the technique "ai agents", on its own site Sep 2026 ↗ Product Komsai turns scattered conversation data into a clear, prioritized roadmap for what to improve first — whether that's reducing support load, updating knowledge, streamlining processes, or preparing AI automation.. Describes its own product as AI on its own site: "ai" Sep 2026 ↗

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